Privacy Policy

Data Controller

Rolletto Casino Official is the data controller responsible for the collection and processing of your personal information. Our company details, including our registered address and corporate identification, are provided in the footer of this website. This privacy policy applies to all personal data we collect through our website, contact forms, and related services.

How We Use Your Information

We collect and process personal data for several legitimate purposes:

Service Operation

We use your information to operate our website, respond to your inquiries, and provide the services you request. This includes processing contact form submissions, managing account access, and delivering requested content.

Analytics and Improvement

We analyse how users interact with our platform to understand which content is most valuable and to identify areas for improvement. This helps us enhance user experience and develop new features that meet your needs.

Security and Fraud Prevention

We use personal data and technical information to detect, prevent, and address fraud, abuse, and other security issues. This protects both our platform and our users from unauthorised access and malicious activity.

Legal Compliance

Where required by law, we process personal data to comply with legal obligations, respond to lawful requests from authorities, and protect the rights and safety of our organisation and users.

Categories of Personal Data

The types of personal data we may collect include:

  • Identification Data: Your name, email address, and username (if you create an account)
  • Communication Data: The content of messages you send through our contact forms, email, or support channels
  • Technical Data: Your IP address, browser type, operating system, device information, and pages visited
  • Usage Data: How you interact with our website, including time spent on pages, links clicked, and features used
  • Cookies and Similar Technologies: Data collected through cookies, tracking pixels, and similar tools (see Cookies section below)

We do not intentionally collect sensitive personal data such as health information, biometric data, or racial or ethnic origin, unless you voluntarily provide it in a message to us.

Legal Basis for Processing

Our processing of personal data is lawful because:

  • Consent: We process data with your explicit consent (such as when you complete a contact form)
  • Contractual Necessity: We process data necessary to provide services you have requested
  • Legal Obligation: We process data when required by applicable laws or regulations
  • Legitimate Interests: We process data to operate our business, improve our services, and prevent fraud, provided these interests are not overridden by your rights

Third Parties and Data Sharing

We do not sell your personal data to third parties for marketing purposes. However, we may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our website, sending communications, and analysing data (such as hosting providers, email services, and analytics platforms)
  • Legal Authorities: When required by law or court order to comply with legal processes
  • Business Partners: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction

All third-party processors are contractually obligated to handle your data securely and only for the purposes specified.

Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected. Specifically:

  • Contact Form Data: Retained for 12 months to respond to inquiries and maintain records
  • Technical and Usage Data: Typically retained for up to 6 months for analytics and security purposes
  • Account Data: Retained for as long as your account is active, plus a reasonable period afterward for record-keeping and legal compliance

You may request deletion of your personal data at any time, subject to legal retention requirements.

Cookies and Tracking Technologies

Our website uses cookies, tracking pixels, and similar technologies to enhance your experience and gather analytics:

  • Essential Cookies: Required for website functionality and security
  • Analytics Cookies: Help us understand how users interact with our platform
  • Preference Cookies: Remember your settings and preferences
  • Third-Party Cookies: Used by external services (such as analytics platforms) to collect data

You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website. We provide a cookie consent banner upon your first visit to manage your preferences.

Policy Updates

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. Updates will be posted to this page with a revised "Last Updated" date. Your continued use of our website following any changes constitutes your acceptance of the updated policy. We encourage you to review this policy regularly to stay informed.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: The right to request and receive a copy of the personal data we hold about you
  • Correction: The right to request correction of inaccurate or incomplete data
  • Deletion: The right to request deletion of your personal data (subject to legal retention requirements)
  • Objection: The right to object to certain types of data processing
  • Portability: The right to receive your data in a structured, machine-readable format and transfer it to another organisation
  • Withdrawal of Consent: The right to withdraw consent for processing at any time

To exercise any of these rights, please contact us using the information provided on our contact page.

International Data Transfers

If we transfer your personal data outside your country of residence (including to countries that may not have equivalent data protection laws), we implement appropriate safeguards such as standard contractual clauses, adequacy decisions, or your explicit consent to ensure your data remains protected.

Data Security

We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no online transmission is completely secure, and we cannot guarantee absolute security.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your rights, or have concerns about how we process your data, please contact us through the methods provided on our contact page. We will respond to privacy inquiries in a timely manner.